Refund Policy


EXCHANGE POLICY

We’ll gladly accept unworn and unwashed items on jumpsuitparadise.com for return within 30 days of the purchase on all full priced items. If you would like to return your order, please send an email to hello@jumpsuitparadise.com and mark it as RETURN for instructions on how to proceed.

We want you to be completely satisfied with your new clothing, therefore, we’ll gladly accept a  return of any full priced items subject to the following conditions:

- The item must be exchanged within 30 days of purchase

- Items must be returned in original condition, unworn, unaltered and unwashed

Must not be marked as a Last Chance/Sale item on our website. Sale items or discount code items can only be returned in cases where the product is faulty or the incorrect item is received or it really doesn't fit (you are only able to receive store credit if you used a promo code)

- Must not have any dirty marks, makeup or fake tan marks

- Must not smell of perfume, deodorant, cosmetics or washing powder

- Underwear must be worn when trying on swimwear for hygiene reasons.

 

 

SHIPPING ADDRESS PROBLEMS

We follow the shipping information based on what you provide at checkout. We are not liable for lost or held packages, damaged packages, and nondelivery errors due to incorrectly input shipping information. 

Order confirmations are immediately sent to our customer's email addresses to confirm your order. Please review your order confirmation in full detail to ensure proper delivery.

 

CURRENCY EXCHANGE (OUTSIDE OF US)

All prices are reflected in USD. For other currencies, the amount charged on your card will automatically be converted based on the conversion rate from the day you placed your order.